Urgent! General Manager - Local Job Opening in Pullman
City, State:
Pullman, WashingtonTitle:General Manager
Location:Pullman, WA
FLSA:Exempt
Status:Full-time
Reports to:Regional Vice President of Operations
Supervises:Property Leaders and Team Members
Pay Range:$90,000 - $100,000
Job Summary: The General Manager oversees the hotel's operations, including sales, marketing, and financial performance, ensuring all departments meet company standards.
This role is responsible for managing physical assets, budgeting, guest satisfaction, and staff development while driving revenue and profitability.
Essential Functions and Duties:
Supervise overall hotel operations, including sales, marketing, and financial performance.
Provide the Revenue Management Department with market analysis and forecasts to optimize occupancy and rates.
Ensure sales, front office, and reservations teams are trained in yield management procedures and rate structures.
Use franchise revenue management systems (MARSHA, OnQ, Opera, IHOTELIER) to achieve maximum revenue.
Assist in the preparation of the annual budget, forecasting changes in operating expenses and labor costs.
Adjust controllable expenses based on revenue forecasts to maintain profit margins and achieve monthly goals.
Administer cash handling, accounts payable, accounts receivable, payroll, and other financial transactions.
Train staff on guest service procedures and directly handle difficult guest service issues.
Manage guest satisfaction surveys and programs, ensuring issues are addressed and resolved promptly.
Recruit, select, and train staff to meet guest service and revenue goals.
Maintain the physical condition of the hotel, overseeing preventive maintenance and CAPEX projects.
Collaborate with ownership and corporate teams to ensure compliance with company policies and standards.
Required Experience, Education, and Skills:
Bachelor’s degree in Hotel/Restaurant Management, Business, or a related field; equivalent experience may be acceptable.
3-5 years of experience as a General Manager or 5 years as an Assistant General Manager in a first-class hotel operation.
Strong knowledge of revenue management, financial analysis, and budgeting.
Proficiency in property management systems and Microsoft Office (Word, Excel, PowerPoint).
Excellent communication and leadership skills to manage staff, interact with guests, and work with ownership and corporate teams.
Strong problem-solving and decision-making abilities to address operational challenges.
Ability to recruit, train, and motivate associates to achieve revenue and guest satisfaction goals.
Organizational skills to manage multiple tasks and oversee all hotel departments.
Work Environment:
Primarily an indoor role, with frequent interaction in guest areas, front-of-house, and back-of-house departments.
Must be able to sit, stand, and walk for extended periods while overseeing hotel operations.
Must be able to lift and carry objects up to 20 lbs occasionally.
Flexible schedule, including availability for evenings, weekends, and holidays based on operational needs.
Occasional travel may be required to attend meetings or corporate events.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities.
We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition.
All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination.
Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date.
This position will no longer be available 30 days from:
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
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Unlock Your General Manager Potential: Insight & Career Growth Guide
Real-time General Manager Jobs Trends in Pullman, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for General Manager in Pullman, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 434402 jobs in United States and 17 jobs in Pullman. This comprehensive analysis highlights market share and opportunities for professionals in General Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Stonebridge Companies is currently hiring and seeking a General Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: General Manager Jobs Pullman.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stonebridge Companies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a General Manager Jobs United States varies, but the pay scale is rated "Standard" in Pullman. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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Before the Interview:To prepare for your General Manager interview at Stonebridge Companies, research the company, understand the job requirements, and practice common interview questions.
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